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	<title>Comments on: Feedback request: What should we do to enhance Opera&#8217;s website?</title>
	<atom:link href="http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html/feed" rel="self" type="application/rss+xml" />
	<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html</link>
	<description>A blog covering the latest buzz on the Opera browser and its competition.</description>
	<pubDate>Sun, 07 Sep 2008 19:45:43 +0000</pubDate>
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		<title>By: Khaled Khalil</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-67110</link>
		<dc:creator>Khaled Khalil</dc:creator>
		<pubDate>Wed, 29 Aug 2007 02:09:34 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-67110</guid>
		<description>may be little tips like "do you know: opera support widgets?", "do you know: has a transfer manager/bittorrent client?", "do you know: opera can be extended by userJS?"..., random one per page, and of course linking to where someone can find this feature or learn about it, like widget repository (widgets.opera.com) and userJS one (if there will be an official repository)
also this might be done for some professional facts (but in more hidden places in the page to not bug regular people) like: "do you know:opera passes acid2 test?", "do you know: opera has the best security record among all web browsers?", do you know: opera(kestrel) passes all css3 selectors?"..., i don't need to mention that testimonials and tests should be all external to opera.

i think the existent pages is much joyful (for my taste, it is the finest over competitor pages, some eye-candy, yet simple), but there is two actually, one mainly features opera mini and the other features mainly opera desktop, i (very) most likely get the first one (mini), and for the first look you may think "oh, did they drop opera desktop ?) i think since opera mini has its own domain it is enough to link each to the other one.

another last suggestion, i think opera should host operawiki.info (no need for another wiki) and contribute explicitly to it, and linking to it. (wiki is different to official help and support, i am not saying to replace it)</description>
		<content:encoded><![CDATA[<p>may be little tips like &#8220;do you know: opera support widgets?&#8221;, &#8220;do you know: has a transfer manager/bittorrent client?&#8221;, &#8220;do you know: opera can be extended by userJS?&#8221;&#8230;, random one per page, and of course linking to where someone can find this feature or learn about it, like widget repository (widgets.opera.com) and userJS one (if there will be an official repository)<br />
also this might be done for some professional facts (but in more hidden places in the page to not bug regular people) like: &#8220;do you know:opera passes acid2 test?&#8221;, &#8220;do you know: opera has the best security record among all web browsers?&#8221;, do you know: opera(kestrel) passes all css3 selectors?&#8221;&#8230;, i don&#8217;t need to mention that testimonials and tests should be all external to opera.</p>
<p>i think the existent pages is much joyful (for my taste, it is the finest over competitor pages, some eye-candy, yet simple), but there is two actually, one mainly features opera mini and the other features mainly opera desktop, i (very) most likely get the first one (mini), and for the first look you may think &#8220;oh, did they drop opera desktop ?) i think since opera mini has its own domain it is enough to link each to the other one.</p>
<p>another last suggestion, i think opera should host operawiki.info (no need for another wiki) and contribute explicitly to it, and linking to it. (wiki is different to official help and support, i am not saying to replace it)</p>
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		<title>By: anban</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66940</link>
		<dc:creator>anban</dc:creator>
		<pubDate>Tue, 21 Aug 2007 17:20:37 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66940</guid>
		<description>Opera Ninja?</description>
		<content:encoded><![CDATA[<p>Opera Ninja?</p>
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		<title>By: Dane</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66930</link>
		<dc:creator>Dane</dc:creator>
		<pubDate>Mon, 20 Aug 2007 19:32:19 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66930</guid>
		<description>My thoughts:

- keep it simple (the previous start page was very good)
- a point should be made about easy switching (bookmarks are imported etc.) and also that you can just try out Opera side by side with your current browser without affecting it.
- Opera ninja! :)
- the tutorial videos idea is great, also if the upcoming version will already have Theora support, this would be a great showcase of the feature
- try to point out some things that make opera stand out and useful to others (the upcoming synchronization would make a great selling point - "Take your web everywhere" :)), also speed (maybe back it up with some bennchmarks like safari did or sth.)</description>
		<content:encoded><![CDATA[<p>My thoughts:</p>
<p>- keep it simple (the previous start page was very good)<br />
- a point should be made about easy switching (bookmarks are imported etc.) and also that you can just try out Opera side by side with your current browser without affecting it.<br />
- Opera ninja! <img src='http://operawatch.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /><br />
- the tutorial videos idea is great, also if the upcoming version will already have Theora support, this would be a great showcase of the feature<br />
- try to point out some things that make opera stand out and useful to others (the upcoming synchronization would make a great selling point - &#8220;Take your web everywhere&#8221; :)), also speed (maybe back it up with some bennchmarks like safari did or sth.)</p>
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		<title>By: laurent</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66926</link>
		<dc:creator>laurent</dc:creator>
		<pubDate>Mon, 20 Aug 2007 15:22:27 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66926</guid>
		<description>and from opera-mini 4! let's not forget that the new site design must be absoluty cutting edge and implement all the latest web technologies that opera supports</description>
		<content:encoded><![CDATA[<p>and from opera-mini 4! let&#8217;s not forget that the new site design must be absoluty cutting edge and implement all the latest web technologies that opera supports</p>
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		<title>By: laurent</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66925</link>
		<dc:creator>laurent</dc:creator>
		<pubDate>Mon, 20 Aug 2007 15:07:22 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66925</guid>
		<description>you need someone to post from opera-mini. Done! And to make sure the new site works well on cell phones</description>
		<content:encoded><![CDATA[<p>you need someone to post from opera-mini. Done! And to make sure the new site works well on cell phones</p>
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		<title>By: victor</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66922</link>
		<dc:creator>victor</dc:creator>
		<pubDate>Mon, 20 Aug 2007 14:32:08 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66922</guid>
		<description>lib, then it's worse

i don't care to see who works at Opera, even if she's a very cute blond girl :)</description>
		<content:encoded><![CDATA[<p>lib, then it&#8217;s worse</p>
<p>i don&#8217;t care to see who works at Opera, even if she&#8217;s a very cute blond girl <img src='http://operawatch.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p>
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		<title>By: FataL</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66908</link>
		<dc:creator>FataL</dc:creator>
		<pubDate>Sun, 19 Aug 2007 16:14:42 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66908</guid>
		<description>I like &lt;a href="http://www.omnigroup.com/applications/omniweb/" rel="nofollow"&gt;Omniweb browser home page&lt;/a&gt; and &lt;a href="http://www.omnigroup.com/" rel="nofollow"&gt;Omniweb home&lt;/a&gt; itself.
I don't like huge banner on Opera's home page -- it's too big, and provides very small piece of information.
Top navigation style is inconsistent with content of the page. Put something red to content and than it will have somenting in common with top navigation; for example change background to red under "Opera for your Computer" and other two items to the right.</description>
		<content:encoded><![CDATA[<p>I like <a href="http://www.omnigroup.com/applications/omniweb/">Omniweb browser home page</a> and <a href="http://www.omnigroup.com/">Omniweb home</a> itself.<br />
I don&#8217;t like huge banner on Opera&#8217;s home page &#8212; it&#8217;s too big, and provides very small piece of information.<br />
Top navigation style is inconsistent with content of the page. Put something red to content and than it will have somenting in common with top navigation; for example change background to red under &#8220;Opera for your Computer&#8221; and other two items to the right.</p>
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		<title>By: Daniel Goldman</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66894</link>
		<dc:creator>Daniel Goldman</dc:creator>
		<pubDate>Fri, 17 Aug 2007 15:07:14 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66894</guid>
		<description>People, let's get back onto topic. The feedback you guys and gals are providing are immensely helpful. Keep 'em coming.</description>
		<content:encoded><![CDATA[<p>People, let&#8217;s get back onto topic. The feedback you guys and gals are providing are immensely helpful. Keep &#8216;em coming.</p>
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		<title>By: Cyro</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66893</link>
		<dc:creator>Cyro</dc:creator>
		<pubDate>Fri, 17 Aug 2007 14:30:38 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66893</guid>
		<description>Dark Red (Opera-red) top menu, rest white.</description>
		<content:encoded><![CDATA[<p>Dark Red (Opera-red) top menu, rest white.</p>
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		<title>By: grrr</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66891</link>
		<dc:creator>grrr</dc:creator>
		<pubDate>Fri, 17 Aug 2007 13:33:05 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66891</guid>
		<description>Wow, lots of helpful comments here that will definitely improve www.opera.com! LOL.

[OT] It's funny how known abusers always complain about moderation, but everyone else always complains that moderators are too soft/lazy. I see this in a lot of forums.

At My Opera, there are too many trash threads and posts that are left untouched. Are the moderators awake at all? The forum search is completely useless due to the terrible titles people use for threads, and flaming and spam can stick around for days. Do the moderators actually read the forum, or do we have to report every single things to them?

My suggestion to improve my.opera.com (not www.opera.com) is to spank the moderators until they start doing their job and get rid of all the crap. Heck, I would happily do it for free. I would have that place cleaned up in no time.

Currently the moderators are too inefficient.</description>
		<content:encoded><![CDATA[<p>Wow, lots of helpful comments here that will definitely improve <a href="http://www.opera.com">http://www.opera.com</a>! LOL.</p>
<p>[OT] It&#8217;s funny how known abusers always complain about moderation, but everyone else always complains that moderators are too soft/lazy. I see this in a lot of forums.</p>
<p>At My Opera, there are too many trash threads and posts that are left untouched. Are the moderators awake at all? The forum search is completely useless due to the terrible titles people use for threads, and flaming and spam can stick around for days. Do the moderators actually read the forum, or do we have to report every single things to them?</p>
<p>My suggestion to improve my.opera.com (not <a href="http://www.opera.com">http://www.opera.com</a>) is to spank the moderators until they start doing their job and get rid of all the <acronym title="crap">****</acronym>. Heck, I would happily do it for free. I would have that place cleaned up in no time.</p>
<p>Currently the moderators are too inefficient.</p>
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		<title>By: lib</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66890</link>
		<dc:creator>lib</dc:creator>
		<pubDate>Fri, 17 Aug 2007 13:23:45 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66890</guid>
		<description>By the way, Opera Software had a desktop revenue growth of more than 140% in the last quarter ;)</description>
		<content:encoded><![CDATA[<p>By the way, Opera Software had a desktop revenue growth of more than 140% in the last quarter <img src='http://operawatch.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p>
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		<title>By: lib</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66889</link>
		<dc:creator>lib</dc:creator>
		<pubDate>Fri, 17 Aug 2007 13:22:02 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66889</guid>
		<description>I'm sure it's annoying for an abuser to be taken to task by a moderator, but that is hardly the topic of discussion here :D

Opera's income is mainly from business customers, not from end-users.

I'm sure these comments are really useful when deciding on what to do with www.opera.com :D</description>
		<content:encoded><![CDATA[<p>I&#8217;m sure it&#8217;s annoying for an abuser to be taken to task by a moderator, but that is hardly the topic of discussion here <img src='http://operawatch.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /> </p>
<p>Opera&#8217;s income is mainly from business customers, not from end-users.</p>
<p>I&#8217;m sure these comments are really useful when deciding on what to do with <a href="http://www.opera.com">http://www.opera.com</a> <img src='http://operawatch.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /></p>
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		<title>By: sid</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66887</link>
		<dc:creator>sid</dc:creator>
		<pubDate>Fri, 17 Aug 2007 13:04:21 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66887</guid>
		<description>it is not a country, but like countries, people can leave it if they dont like being there. and they do it. opera software has very bad financial results and because their income depends on number of users in some way, they really should think more about how annoying their certain employees are. and they are. 
opera software cant afford loosing users, just because they cant cope with negative comments on their products. their product, opera, i falling quickly behind firefox in terms of usability and website compatibility. what keeps current users is loyality to opera. and even the oldest users are getting f.. of by things that happen in opera forums. new users comming to opera forums are greeted with 'moderator note: read forum guidelines'. and i bet they never be back.</description>
		<content:encoded><![CDATA[<p>it is not a country, but like countries, people can leave it if they dont like being there. and they do it. opera software has very bad financial results and because their income depends on number of users in some way, they really should think more about how annoying their certain employees are. and they are.<br />
opera software cant afford loosing users, just because they cant cope with negative comments on their products. their product, opera, i falling quickly behind firefox in terms of usability and website compatibility. what keeps current users is loyality to opera. and even the oldest users are getting f.. of by things that happen in opera forums. new users comming to opera forums are greeted with &#8216;moderator note: read forum guidelines&#8217;. and i bet they never be back.</p>
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		<title>By: GT500</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66886</link>
		<dc:creator>GT500</dc:creator>
		<pubDate>Fri, 17 Aug 2007 13:03:13 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66886</guid>
		<description>On the subject of the My Opera Community Forums, remember that Daniel was asking specifically about ways to improve Opera.com and OperaMini.com. I don't think changes to the My Opera Community, or it's moderators are included in that. Especially since the My Opera Community is not something that first-time users will see right away.

Now if we stick with my original recommendation, which was a sort of repository of video tutorials (linked to from the homepage, right next to the "Download Opera" button) ranging from basic web browsing in Opera to the more advanced stuff, then we could eliminate part of the new support requests on the forums. As for the rest, would not a video tutorial on how to use the My Opera Community to obtain help from other users be a good step? Such a video could focus on explaining how to create a support request that will not get moderated/closed/etc, as well as what forums to put such requests in, and maybe even explain why Opera Software does not offer free technical support. Such a tutorial will obviously not eliminate first-post confusion, or breeches of the forum rules by first-time-posters, but it will help more people to understand how to use the forums before they even get there.</description>
		<content:encoded><![CDATA[<p>On the subject of the My Opera Community Forums, remember that Daniel was asking specifically about ways to improve Opera.com and OperaMini.com. I don&#8217;t think changes to the My Opera Community, or it&#8217;s moderators are included in that. Especially since the My Opera Community is not something that first-time users will see right away.</p>
<p>Now if we stick with my original recommendation, which was a sort of repository of video tutorials (linked to from the homepage, right next to the &#8220;Download Opera&#8221; button) ranging from basic web browsing in Opera to the more advanced stuff, then we could eliminate part of the new support requests on the forums. As for the rest, would not a video tutorial on how to use the My Opera Community to obtain help from other users be a good step? Such a video could focus on explaining how to create a support request that will not get moderated/closed/etc, as well as what forums to put such requests in, and maybe even explain why Opera Software does not offer free technical support. Such a tutorial will obviously not eliminate first-post confusion, or breeches of the forum rules by first-time-posters, but it will help more people to understand how to use the forums before they even get there.</p>
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		<title>By: lib</title>
		<link>http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66885</link>
		<dc:creator>lib</dc:creator>
		<pubDate>Fri, 17 Aug 2007 12:55:29 +0000</pubDate>
		<guid isPermaLink="false">http://operawatch.com/news/2007/08/feedback-request-what-should-we-do-to-enhance-operas-website.html#comment-66885</guid>
		<description>Hey sid, www.opera.com is not a country :D</description>
		<content:encoded><![CDATA[<p>Hey sid, <a href="http://www.opera.com">http://www.opera.com</a> is not a country <img src='http://operawatch.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /></p>
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