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Next week I’ll be flying out to Opera’s Silicon Valley office for talks and discussions about our upcoming marketing efforts for the launch of Opera 9.5 and Opera Mini 4.

One of the areas we will focus heavily on is our websites, www.opera.com and www.operamini.com. Making sure that our websites have the right content with the proper design is crucial for us to increase Opera’s market share. We need to make sure the site provides enough information for potential users who are considering using Opera.

To help us with these efforts we hired a Web marketer, who up until recently worked at Apple.

Here’s where you come in. Tell us how we could enhance our website, both the homepage and product pages. What needs to be done in order to better present the desktop browser on opera.com? Which main points should we list as reasons to download and use Opera?

FavBrowser and Avencius already provided some useful feedback. The most important point I take out of their feedback is the lack of the word ‘Free’ in reference to the Opera desktop browser.

We’re very interested in hearing your input. Our websites will be going through some changes in both design and content. Let’s make this a success.

Help with the redesign of Opera’s website!

opera-small.jpg
(Screenshot of www.opera.com)

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64 Comments

  1. 1 Phlexonance

    Why dont you make a video that shows the most important features of opera and embed it on the website?

  2. 2 Dane

    I actually really liked the landing page that was used for 9.10 – 9.2. It was simple, inviting and had links to the full home page if you wanted details.

  3. 3 Nike

    The colors. Its a little strange, that the below is green-yellow, but there is an old, mostly red-white menu on the top.

  4. 4 BB

    I’d think of redesigning the header, which is classic opera, but kinda old though ;) I consider design of current homepage (except that header) pretty stylish and making similar design to product pages would help too :P

    just one more think that might help – is there a chance to make icons in product page bigger? you know… to interest ppl ;) i bet your apple web marketer thinks the same way ;)

  5. 5 Mathias

    Emphasize the ease of use of Opera and don’t tell the users every handy feature( no matter how great they all are ;) ) on the first page. They (at least the non-techie) should decide for the Opera browser because it’s easy to use and offers secure browsing.
    For the interested you should offer site where mention further attributes of the complete Opera internetsuite (torrent, email, RSS-feeds, all in one etc) and consider to the default skin and panel setup you gonna offer for this release. The most complaints, I heard about Opera as a new browser, were that the interface is too overwhelming and cluttered for new users. They should have the choice, after they got to know the Opera interface, which panels and buttons they wanna use.
    Another idea would be to introduce the customizability (is there such a word?) on the landing page which opens, after the Opera installation is complete.

  6. 6 Hermen

    I would like the “Opera for your computer” with the big download link to always show up on the front page. Every time I want to download the Opera browser and the “Opera Mini” front page is shown, I accidentally click the download link for Opera Mini.

  7. 7 Don

    think about the German content of the website. You have one site with features described in German, but as soon as you click a link you are back in English!? That might confuse a “few” users …Germany has a big market share among the websurfers if I remember correctly. You should consider that in the next relaunch.

  8. 8 yeeliberto

    I do not know. But one thing I would want them to put is a shutdown option, so I leave my PC downloading files and turns off or goes stand by when the downloads finish.

  9. 9 babox

    Multilanguage support (not only for some pages) !

  10. 10 Zotlan

    Hosting UserJS srcipts on the site would be a very nice addition. As it is that featue is seriously underused.

  11. 11 Bohemians_1905_fan :)

    The Opera website internationalization is needed, not all computer users in my country (Czech Rep.) are English spokende geeks. It´s time to follow RU/JP/PL/CN/IN…

  12. 12 IceArdor

    Make a screenshots section. I always want lots of screenshots of software, so I don’t have to download it, install it, and clutter up my registry before I figure out if the software does what I actually want it to do. http://www.opera.com/products/desktop/screenshots/ Make one small screenshot of Opera, including the UI, so users can see what it looks like.

    Put a contact/help page. Make one page that does everything contact-related: email Opera with questions, address of Opera HQ, link to the my.opera community, link to tutorials, knowledgebase, list some usernames who are active in the my.opera community and enjoy helping new users, link to common tutorials written by well-known my.opera community members, link to choose opera blog, link to operawatch, (too bad there isn’t a 30 days to Opera). Put a link to customized toolbar.ini (especially a well-known toolbar and skin that make Opera look more like Firefox/IE – http://my.opera.com/IceArdor/blog/show.dml/290203), menu.ini, keyboard.ini, mouse.ini. Link to Opera wallpapers

    ALWAYS include the exact version number on software–Opera does an excellent job at this, but I get upset at some websites that just say “Download the latest version of Google Earth”, which don’t actually tell you if the version on the website is newer than your current version. Also include system requirements.

    Include a link to the latest stable and the latest beta/weekly (with a link to desktopteam). Your betas are stable enough that they could be used in place of a stable, and it’s nice to show off the new features. Have a link pointing to a sneak peak page (maybe with one of those corner fold/tear effects) that talks about the upcoming features of Kestrel.

    Be compact. Get people to your selling points as soon as possible. That means that http://www.opera.com/img/front/new/campaign-mini.jpg shouldn’t be the most important thing on the webpage. Figure out a way to make it smaller and put it in the background, if you really must use it. Look at Firefox’s product page. It’s got some cool color effects. Maybe Opera’s cool effect could be smokey glass or just whispy smoke. Make the download link the biggest part of the webpage. Make a link near the download link that allows torrent downloads and more download options (like international/english language). and don’t assult the reader with all of the features of Opera–save that for the features page, like you have here: http://www.opera.com/products/desktop/

    I’m surprised Firefox’s product page doesn’t include a link to spreadfirefox. Make sure Opera DOES include a link to my.opera and chooseopera.

    I’ve definately covered enough material to fill 3 or 4 pages worth. I’m just throwing these suggestions out there, most could be contained on seperate pages, linked from the opera.com page. Don’t clutter the page. Mozilla Firefox has done a nice job at making everything fit on one page–that’s your goal. You’re limited to 1280×1024 resolution or smaller. Your best bet is to include the top 3 features of Opera and a massive download link, with one screenshot, and that’s it. You can ask Opera users what their favorite features are, or just use the polls where you asked Opera users in the past.

    Anyways, that’s my $0.02. Good luck.

  13. 13 csulok

    make less than 10 step guides about how people can _EASILY_ transform their default looking opera into an efficient mass email client, a feed reader machine, a minimalistic fast loading internet browser (not suite, but browser), a web developer heaven, a blogger browser, a web-community browser, a privacy enforcing cookiedeleting password-notsaving browser, a firefox replacement, an internet explorer replacement, a safari replacement with screenshots of before and after.

    create more official skins (at least 2 for each of the above purposes), official toolbar setups (at least 2 for each of the above purposes), _USEFUL_ widgets (only the weatherwidget can be described as useful, nothing else is..), official guides to fixing/working around browser specific site issues and breathe new life into userjs.org with at least a bushel of new, official, exciting almost-extension-like features.

  14. 14 Ilya Shpan'kov

    Well, I see the two wrong things.
    1. The style and colors of page header and body at the http://www.opera.com (Nike is right).
    2. At the http://www.operamini.com the information about Opera-mini is looks great and natural. But why at the http://www.opera.com start page, which is traditionally associated with the Opera for Desktop, I see the information about Opera-mini too at the first and better place? I understand, what the Opera-mini have a bigger potential than Opera Desktop now, but there is a special web-site for Opera-mini. Is it not enough? Well, really the Opera Desktop is a grandfather for the Opera-mini and I think, what we should respect the old men. ;)

  15. 15 Aleksey

    The Opera logo(the big “O”), for once, could be changed into something more ‘hip’. The current one is no good, as many of you may know…

  16. 16 Michael Mc

    I think you should emphasise the fact that it’s easy to switch. Opera will import bookmarks and stuff for you. On the Easy Switch page it doesn’t exactly say anything about that.

    I think you should point out that Opera works with most websites now too. I told my friend that I used Opera and they were like “woah, doesn’t that load websites all wrong…?”. I think it used to be kinda bad at it, but now it’s a lot better and everything works fine on the sites I visit.

  17. 17 Aleksey

    Also, as was previously mentioned, some centralized “addon” section must be there (like UserJS, Skins, Buttons, etc.). Simple users must never search all over the net just to find, say, a button the want. Think addon site for Firefox, only BETTER.

  18. 18 Jakky

    You should have on the Opera home page to download Opera & also Opera For dummies so than new users wont get all confused if they download the real opera

  19. 19 Ryan Wagner

    I think you need to give everything a touch of Web 2.0. As it stands right now all of the green looks great, but the header and navigation at the top (along with the logo) look a little dated compared to the rest. Show the world that design is important to you guys, and that when you build something you build it well.

    I also don’t like the rotating banners that are huge on the front page. When I go to the site I like to see the same thing, with updates being stressed. Give a download link on the homepage for the browser, and make it link directly to the download without me needing to go to another page. It’s all about minimizing the number of clicks for users to get to where they want to go.

    Also, it’s obviously possible to see what version of Opera I’m running. So if I visit the homepage with an out-of-date version why not tell me that? And also notify me if there is a new preview release available.

  20. 20 Aleksey

    By the way, IceArdor. Thanks for summing it all up ;)

  21. 21 Yehudah Goldstein

    Emphasize that Opera is the best for browsing porn!

  22. 22 Pierre

    +1 Bohemians_1905_fan :)
    Please, translate Opera site ! French fans can help… :D

    @+

    Pierre

  23. 23 mrd

    Well some comments of my own for what they’re worth.

    1. I can’t believe the front page doesn’t fit in a maximised screen at either 1280×1024 or even 1680×1050. No scroll bars, not on the front page.

    2. An observation. I was just looking at it and thinking what makes it better. What did I do? scrolled the page so that ALL the navigation/Opera bar at the top was just removed, PLUS all the links at the bottom.

    Have a look and see? It looks much clearer, nicer on the eye that way.

    3. The B2B long image? Sorry that has almost zero interest to the normal users. B2B people will check out regardless; their links can be buried on secondary pages. This page is all about snaring Joe User.

    3. You don’t need all of those links at the bottom, and not on THREE rows. The links and text you need to keep by law or enforcement, keep (such as Privacy and copyright notice) but the rest I’d bin from the front page.

    4. Following on from that, change the ru.opera.com, pl.opera.com, jp.opera.com to language flags such as you have WHEN you visit those links for going back to English.

    5. If you can, read the language settings of the browser and just auto direct them to the appropriate language (if not already being done). Those launch pages in all languages should be the same content. Language/country specific items being on the secondary pages off it.

    6. Basically make that page as tidy and clutter free as possible and then let people move off it to investigate rather than throwing all the stuff on there.

    7. The top nav as others have said generally is just really old and tired and doesn’t fit your “green” theme below. I quite like the green theme, but whatever you do you need to figure out your Opera colours and then go uniform. Red and grey nav bar with black and green content just… jars.

    Wow. I didn’t expect to type that much ****. Hope some of it at least makes sense.

  24. 24 sid

    “some centralized “addon” section must be there (like UserJS, Skins, Buttons, etc.). Simple users must never search all over the net just to find, say, a button the want. Think addon site for Firefox, only BETTER”

    this is what shows how opera ‘follows trough’ their own ideas. it doesnt.

    opera needs to make site like mozilla addons. one, centralized place, easy to use for uploaders and downloaders. no registration for dl. opera hosting.

    all the monez and time spent od widgets, if put into userjs.opera.con would be much much better investment

  25. 25 mrd

    Just thought I’d show what I mean by my #2 above since it wasn’t that clear.

    http://img253.imageshack.us/img253/8526/clippedoperasiteby8.png

  26. 26 suribe
  27. 27 Madis

    Interestimg comments here.

    You should indeed update the logo to something more modern, as the current one is from the 90-s.

    I don’t agree that the word “free” is very important.

    The screenshots idea is good, but that means an updated skin :)

    I would like to see red color, it’s my personal favourite also. But be careful it’s not meant for large area background, ah designers know it better than me.

    I think that opera.com’s and Opera portal’s main page should be the same.
    Keep the text simple and imformal

  28. 28 Daniel Goldman

    IceArdor, good points.

  29. 29 GT500

    I think that the biggest thing that Opera’s website needs is easy to find video tutorials. And not just a few basic tutorials, but detailed videos on how to do most things in Opera. Since the average person learns better from watching someone else do something, videos make the most sense.

    Obviously there are users who make video tutorials, and Opera Software has put some video tutorials on their website, but none of these are linked to on Opera’s homepage, so they are not presented to users when they download Opera. If users do not know that there are visual explanations of how to use the browser, then they may not go searching for them. They also need to be linked to in an obvious place, such as a “Video Tutorials” button/graphic positioned to the right of the ‘Download’ button/graphic.

    As far as the content of the tutorials, they should cover everything from the basics of web browsing to the more advanced stuff that long-time users are more likely to know. As for why a tutorial would be needed to cover basic web browsing, consider this, when I show an average person how to use Opera, they normally cannot figure out where to type in the URL, even though I’ve already installed a more familiar (IE/Firefox-like) toolbar setup. The prospect of using a new software scares them, and they are easily confused when even the slightest thing does not look like what they are used to. A “basics of web browsing” tutorial would help familiarize the average user with the interface that Opera presents them, and help them to feel more confident about switching.

    Now about the availability of these videos, they obviously need to be viewable directly in the web browser via Flash plugin, but it would be best if they could also be downloaded in WMV and XviD formats as well, so that people could download them for friends with dialup Internet, or dialup users could download them overnight and watch the at their leisure.

    Anyway, that’s my two cents worth. I hope it’s helpful, because it’s quite a waste of bytes if it isn’t. ;)

  30. 30 Investor

    Opera.com is the homepage, thus should show what Opera is all about…

    1) The Browser for all platforms.
    2) The Community for all people.

    Address the mainstream consumer, not the geek. Let images do the talking… eg. show a cool family, 2+2, surfing relevant sites, using laptop, phone (Mini), devices (DS), and TV (Wii)… suggesting Opera is famous, fun, simple, and safe… And show a screenshot of the My Opera homepage… suggesting user support and satisfaction…

    etc…. ;)

  31. 31 WildEnte

    and while you’re at it, rework the knowledge base. It’s horrible. The entries there don’t even have dates, so sometimes you find a hint that’s for Opera 6 or so and just isn’t applicable anymore. Not that the search function ever lets you find the entry you really need.

  32. 32 Wilhelm

    You must include the Opera ninja somewhere :D

    That’s it

  33. 33 Ryan

    “You must include the Opera ninja somewhere

    That’s it”

    +1

    He represents everything Opera stands for: “Fighting for standards.” :D

    Also, he gives Opera’s branding a more personal feel.

  34. 34 Investor

    @Wilhelm / Ryan… Indeed… put Opera ninja on the frontpage…

  35. 35 J

    I usually only go to the Opera site when there’s a new version. Then I want to do two things:
    1 – check the changelog: linked from the download page (http://www.opera.com/download/), but no link if I press the big download button on the front page
    2 – download Opera: no problem

    The other thing I need if I install on a new computer is to get a skin. The default skin for Opera isn’t a selling point! It took me a long time to find that the skins were in the “Commmunity” section, and I still don’t see why that is. And even though I know that, it just took me a while to realise that I then have to choose “Opera” to find skins, because that sounds like it will take you back to the “official” Opera content.

  36. 36 nstuff

    I agree with Phlexonance about the video tutorials. This is the age of youtube and there should be simple, friendly, short videos showcasing what makes opera different and special. But *never* auto-play it without the user specifically choosing to do so. That is a BIG no no.

    Both websites should and do auto-detect if the browser is from a phone/smartphone and display a small nice website giving them the opportunity to download Opera mini or mobile. On my Cingular 8125, opera.com does detect my phone (using IE) but it is pretty horrible looking. Opermini.com is very barren (nice), but should at least have something to welcome the user.

    I totally agree that the homepage should not force a scroll bar.

    Where the main page isn’t too bad, the Opera desktop product page is rather extreme in trying to explain every little detail of how great Opera is. Nice page for a “list of key features” link, but not for the main product page. How about a single screenshot of opera with lines pointing to key areas of the browser. Should only highlight up to 5 or so key features.

    This isn’t my idea but i read it from somewhere… The new opera, upon install, should present the user with a short flash-based video, streamed from your website, as a friendly Hello, welcome to Opera, thank you for choosing us type of thing. It should only be 5-10 seconds at most and then finish with presenting the user a few choices and highlight each with a very brief description. (ie: to just get started browsing, click here *highlight button*. Or, if you want to learn more about setting up your mail, click here *highlight button*. Finally, if you want to know more about what Opera can do for you, click here… etc. If the video is small enough, you can include it in the install rather than streaming. Doubt people would complain if it was only 100k or so. Otherwise, have a nice landing page to replace it if no internet connection is available.

  37. 37 AK

    I think many people here are missing the point. First of all, the question is about the website, not the product. So including toolbars or more skins is not of concern. Also opera already has an easy way to get new skins etc.

    Then there are comments like “host user.js” or a better addon page. While those may be nice features for power users, I think most people wouldn’t even notice their existance. The redesign is targeting to increase Opera’s market share – now would a Firefox user be curious to switch seeing something called user.js?

    As some other commenters pointed out already, I also think the first impression and therefore the index page is of most importance. The page for opera 9 did a good job: it was very clear and provided not much more than a download link. The current index page is worse, as the top bar is not very cool and steals quite some place. I don’t use opera in fullscreen and as such, the only thing I see apart from it is the “get opera mini” banner. Opera mini surely deserves to be mentioned on the front page among with the other products, but the desktop version should get the most attention.

    Besides a “cool” look, I think it’s important to let people know that switching is easy and reversible. Try opera, if you don’t like it, go back, there is nothing to lose (especially no money)! Also try convincing users to try opera in first place, not even necessary with facts: “The coolest browser on earth”, “one browser for all your devices”, “faster than a fox on fire!”.

    Alas, as not being a native english speaker myself, at least the new index and the download page should be available in a lot more languages.

  38. 38 Rachid

    Consider the current http://www.opera.com website. The largest problem by far is that the green part (Opera for Mobile/Nintendo/Online creativity) is *not* instantly visible for users with a 1024×768 screen resolution, which dominates the market if I recall correctly. The user will need to scroll first.

    Such important content should be visible at a glance, without the need of scrolling. Perhaps you should try a ‘less is more’ approach.

  39. 39 Ryan

    In addition to my last comment, I have some more suggestions:

    1.) Completely redesign the header to fit the rest of the page.

    2.) I think it would be smart to have the top of the page talk about the Opera Browser in general, with a very short, concise description. It should include Opera’s statement: “To help bring the Internet to any device.”

    3.) The next part of the page list what each of Opera’s products are, one after the other, top to bottom. (Desktop, Mobile, Wii, Devices) Place separators to define each product space.

    4.) Maybe add a tiny bit more to the current descriptions, with some key points why each product should be used in bullet format.

    5.) Keep the current buttons, possibly in another form, and place them to the right of each description. Or get rid of them completely and go with simple links that stand out clearly. (”See more…,” etc.)

    6.) The style of the should reflect My Opera in some way or another, but look more professional. Or you could go a different direction and focus on Opera Ninja throughout all of the sites. :P

    7.) Considering all of the above, try to keep the page length short so scrolling is at a minimum. Make sure the images are not too big as well.

    8.) One last thing you should consider is making sure all of the tutorial/install pages on Opera’s have the same style. Currently they look a bit off from one another. This can also be said about the “first use” page. (Which currently needs to focus more on customizing Opera and telling people how to find help with the browser in the My Opera forums.)

    Hope my suggestions have helped some. :)

  40. 40 Ryan

    And (again) to add another thing I missed on my last post….

    Opera Ninja would be useful to help simplify and spread Opera’s image. The comic book format could be made to show off many of Opera’s features. And to keep Opera’s current logo intact, a simple white “O” could be placed on his chest. His image is also simple enough to be a desktop icon.

    I really think something very viral and Web 2.0 could be made from Opera Ninja. (Plus, he’s cooler than Firefox’s logo.) :D

  41. 41 right

    IceArdor: “email Opera with questions”

    How many companies do that? I mean, seriously. Opera has paid support. You expect them to do it all for free again? How many hundreds of people do you think they would have to hire to take care of the load?

    Ilya Shpan’kov: “But why at the http://www.opera.com start page, which is traditionally associated with the Opera for Desktop, I see the information about Opera-mini too”

    In case you didn’t notice, Opera has other products apart from desktop Opera. Opera.com has always been for ALL Opera products. Opera.com is supposed to represent Opera’s full product range, so obviously both Opera Mini, Mobile and Desktop need to be there.

  42. 42 victor

    i would get rid of “getty images showing people happy to use a program” unless there’s a nice concept behind it. The big visual is a big lack of space to promote opera. This image promotes nothing.

    “-oh patrick, look at this, that’s cool, do you see ho i’m using my.opera.com ?
    - yeah kirsten, that’s nice, but anyway, i’m wondering what’s your phone number?”

    omg that makes me laugh everyday i visit opera.com.

    I mean, opera is not a community, it’s software, before everything else, let’s talk about software, and people who like the software will stick to the community thing.

    Does Apple talks about community in its webpage? Nothing, because apple does nothing for it, it’s built by people who love it.

    So, if you look the homepage of Safari, it’s far more efficient. Big title, with a baseline, a screenshot, download options, and big features (however there are too much).

    What i like on opera, is the automatic detection of the platform, that’s a nice feature that should be developped by the team, e.g. the screenshots should be updated depending on the platform used by the visitor.

    But please, stop those freaky visuals.

  43. 43 Remora

    -Documentation is either incomplete, awkward, or doesn’t exist. The fact that the wiki is far more complete in this regard (commands, buttons, menus, .ini files, etc) than opera.com speaks volumes about it.

    -FAQ. The forum is always flooded with the same questions and people are kind enough to solve them over and over again but it shouldn’t be necessary at all with a good and easy to navigate FAQs.

    -Provide a place where users can share their knowledge, setups, etc. The current section of my.opera is lame.

  44. 44 Kai

    May be you could put more attention that Opera IS another way of browsing, very distinct from FF and IE and free.

    There are more valuable comments just above. Hope you’ll care of them.

  45. 45 Gary Sugar

    Get rid of the anonymous moderator who locks any thread that has a provocative title, and then gives vague, unclear reasons and no signature. Opera doesn’t have so many users that it can afford to enrage two or three every day.

  46. 46 Lelan

    ^^ Dude, this is not the place for whine and moan about your personal issues with mods on the Forum. Grow up if possible, will you?.

  47. 47 sid

    “Get rid of the anonymous moderator who locks any thread that has a provocative title, and then gives vague, unclear reasons and no signature. Opera doesn’t have so many users that it can afford to enrage two or three every day.”

    very good point. in all modern countries freedom of speach is somethng normal. on opera forums.. it is more strict and fanboy-promoting than on apple’ forums

    “The redesign is targeting to increase Opera’s market share – now would a Firefox user be curious to switch seeing something called user.js?”

    very bad point. firefox has extensions, and THESE are the selling point of firefox for many of us who use it. it is opera fault that it a) doesnt have extensions b) crappy imitations they have is called in a geeky way [that common users dont connect with eachother] c) user.js community and product as a whole is not supported at all by opera company and is a wasted potential. instead opera supports widgets that are COMPLETE FLOP and something people over the net laugh at. widgets made opera look pathetic and 1990′..

    opera decision to cut of extension makers was a bad one. they have to develop everything ourselves, and they cant handle the demand. people are leaving to firefox, because they can use ther browser the way they want. how many times you were annoyed, that website provided tools in forms of toolbars for ie/ff?

  48. 48 Ass_Dorktler

    in all modern countries freedom of speach is somethng normal. on opera forums.. it is more strict and fanboy-promoting than on apple’ forums

    LOL , what do countries and freedom of speech have to do with a tech internet forum?. Jesus, an internet forum is not a public place (contrary to what the term means), it is provided by a company/individuals, with rules and guidelines and posters must follow them. Besides, “freedom of speech” is not an absolute right and it has limits; no idea which country are you from but you seem quite confused lad…

    That being said, I would like to see more bans on the myopera forums and a more strict policy so rants and useless threads are not allowed, just like every serious tech forum on the net.

    -A

  49. 49 lib

    victor those are actually Opera employees ;)

  50. 50 lib

    Hey sid, http://www.opera.com is not a country :D

  51. 51 GT500

    On the subject of the My Opera Community Forums, remember that Daniel was asking specifically about ways to improve Opera.com and OperaMini.com. I don’t think changes to the My Opera Community, or it’s moderators are included in that. Especially since the My Opera Community is not something that first-time users will see right away.

    Now if we stick with my original recommendation, which was a sort of repository of video tutorials (linked to from the homepage, right next to the “Download Opera” button) ranging from basic web browsing in Opera to the more advanced stuff, then we could eliminate part of the new support requests on the forums. As for the rest, would not a video tutorial on how to use the My Opera Community to obtain help from other users be a good step? Such a video could focus on explaining how to create a support request that will not get moderated/closed/etc, as well as what forums to put such requests in, and maybe even explain why Opera Software does not offer free technical support. Such a tutorial will obviously not eliminate first-post confusion, or breeches of the forum rules by first-time-posters, but it will help more people to understand how to use the forums before they even get there.

  52. 52 sid

    it is not a country, but like countries, people can leave it if they dont like being there. and they do it. opera software has very bad financial results and because their income depends on number of users in some way, they really should think more about how annoying their certain employees are. and they are.
    opera software cant afford loosing users, just because they cant cope with negative comments on their products. their product, opera, i falling quickly behind firefox in terms of usability and website compatibility. what keeps current users is loyality to opera. and even the oldest users are getting f.. of by things that happen in opera forums. new users comming to opera forums are greeted with ‘moderator note: read forum guidelines’. and i bet they never be back.

  53. 53 lib

    I’m sure it’s annoying for an abuser to be taken to task by a moderator, but that is hardly the topic of discussion here :D

    Opera’s income is mainly from business customers, not from end-users.

    I’m sure these comments are really useful when deciding on what to do with http://www.opera.com :D

  54. 54 lib

    By the way, Opera Software had a desktop revenue growth of more than 140% in the last quarter ;)

  55. 55 grrr

    Wow, lots of helpful comments here that will definitely improve http://www.opera.com! LOL.

    [OT] It’s funny how known abusers always complain about moderation, but everyone else always complains that moderators are too soft/lazy. I see this in a lot of forums.

    At My Opera, there are too many trash threads and posts that are left untouched. Are the moderators awake at all? The forum search is completely useless due to the terrible titles people use for threads, and flaming and spam can stick around for days. Do the moderators actually read the forum, or do we have to report every single things to them?

    My suggestion to improve my.opera.com (not http://www.opera.com) is to spank the moderators until they start doing their job and get rid of all the ****. Heck, I would happily do it for free. I would have that place cleaned up in no time.

    Currently the moderators are too inefficient.

  56. 56 Cyro

    Dark Red (Opera-red) top menu, rest white.

  57. 57 Daniel Goldman

    People, let’s get back onto topic. The feedback you guys and gals are providing are immensely helpful. Keep ‘em coming.

  58. 58 FataL

    I like Omniweb browser home page and Omniweb home itself.
    I don’t like huge banner on Opera’s home page — it’s too big, and provides very small piece of information.
    Top navigation style is inconsistent with content of the page. Put something red to content and than it will have somenting in common with top navigation; for example change background to red under “Opera for your Computer” and other two items to the right.

  59. 59 victor

    lib, then it’s worse

    i don’t care to see who works at Opera, even if she’s a very cute blond girl :)

  60. 60 laurent

    you need someone to post from opera-mini. Done! And to make sure the new site works well on cell phones

  61. 61 laurent

    and from opera-mini 4! let’s not forget that the new site design must be absoluty cutting edge and implement all the latest web technologies that opera supports

  62. 62 Dane

    My thoughts:

    - keep it simple (the previous start page was very good)
    - a point should be made about easy switching (bookmarks are imported etc.) and also that you can just try out Opera side by side with your current browser without affecting it.
    - Opera ninja! :)
    - the tutorial videos idea is great, also if the upcoming version will already have Theora support, this would be a great showcase of the feature
    - try to point out some things that make opera stand out and useful to others (the upcoming synchronization would make a great selling point – “Take your web everywhere” :) ), also speed (maybe back it up with some bennchmarks like safari did or sth.)

  63. 63 anban

    Opera Ninja?

  64. 64 Khaled Khalil

    may be little tips like “do you know: opera support widgets?”, “do you know: has a transfer manager/bittorrent client?”, “do you know: opera can be extended by userJS?”…, random one per page, and of course linking to where someone can find this feature or learn about it, like widget repository (widgets.opera.com) and userJS one (if there will be an official repository)
    also this might be done for some professional facts (but in more hidden places in the page to not bug regular people) like: “do you know:opera passes acid2 test?”, “do you know: opera has the best security record among all web browsers?”, do you know: opera(kestrel) passes all css3 selectors?”…, i don’t need to mention that testimonials and tests should be all external to opera.

    i think the existent pages is much joyful (for my taste, it is the finest over competitor pages, some eye-candy, yet simple), but there is two actually, one mainly features opera mini and the other features mainly opera desktop, i (very) most likely get the first one (mini), and for the first look you may think “oh, did they drop opera desktop ?) i think since opera mini has its own domain it is enough to link each to the other one.

    another last suggestion, i think opera should host operawiki.info (no need for another wiki) and contribute explicitly to it, and linking to it. (wiki is different to official help and support, i am not saying to replace it)